Ordering/Order Form

 

We are not currently set up to take on-line orders.

If you wish to submit an order, please print and complete the following order form and mail or fax it, along with payment to:

Garden Vision Epimediums   P.O. Box 50, Templeton, MA 01468-0050 U.S.A.        Fax: 978-249-3863

Sorry, no phone, or email orders, please.

Ordering      

Keep a copy of your order for your records!

To be fair to all, we fill orders on a first come, first served basis. To allow us the time to accomplish what we promise with a staff of one, we accept only complete WRITTEN orders (preferably on our order form so that the information is complete and mistakes are less likely) accompanied by full PAYMENT and received via POSTAL MAIL or FAX . These are filled (or plants reserved) in the order that they are received.
Domestic orders are shipped in June and Sept. thru mid-Oct. as available via U.S. Postal Service Priority Mail. On the day your plants are shipped, you will receive an email from the USPS providing a tracking number for your package(s). June shipping begins as the foliage hardens up enough to survive the rigors of shipment- generally after bloom. We suspend shipments during the heat of July/August, and resume in fall. Prices and plants included in the collections are subject to change after Oct. 15, 2017.
We will always contact you in advance of putting your plants into the mail, via email (preferred) or phone.We send a confirmation of your order and shipping details shortly after your order is received.
Incomplete orders are put on hold until all the information/ payment has been received. Contrary to popular belief, emailing a list of plants that you want does not put your order into the shipping queue, it just adds to our work and increases the chances that the later information that you send in will be misplaced.
Your contact information will ONLY be used for limited Garden Vision emails, to receive a catalogue in spring, or to contact you regarding your order.

Payment

Visa, MC, Check, Money Order in $U.S. dollars payable to Garden Vision Epimediums. Send payment with order. Credit cards are charged upon receipt to reserve plants.
Gift certificates are available.

Shipping Charges

Domestic Shipping & Handling Charges: Shipping charge is $8 per order/shipping address plus $1 per plant. Each collection counts as 6 plants.  
Canadian & European Orders: Bare-root plants are sent via U.S. Postal Service Priority mail during September to Canada and Europe only. Please provide your mailing address for shipping as well as an email address for correspondence. All orders shipped outside of the U.S. must be placed by September 10 and paid by credit card. Shipping fees: cost of plants, PLUS $125 phytosanitary inspection fee, PLUS $20 basic shipping fee, PLUS $3 shipping/handling fee per plant. Customer is responsible for any taxes, duties, fees or import permits required. Check with your country’s or province’s agricultural department. We cannot accept responsibility for losses due to time in transit, or extreme conditions during transit or customs delays. Please note that this shipping method normally takes 2-3 weeks for the plants to reach their destination.

Guarantee

Epimediums are all nursery grown and vegetatively propagated from our stock. They are grown in 2.5″ square by 3.5” deep pots (6.5 cm square by 8.75 cm deep, (8 oz. or 235 ml in volume) shipped with pot removed and soil ball wrapped in foil. International orders are shipped bareroot. The plants are healthy, correctly labeled and sent with care instructions. If they do not arrive in good condition, notify us within 5 days for replacement/refund. We do not guarantee our plants’ survival once planted elsewhere, but ap­preciate notes about any losses that occur. Include complete details of handling and planting site.

Questions

I welcome your questions via email, phone or fax. During the growing season it is difficult to catch me by the phone, but if you do call when I am not available, please leave a message and I will reply to your inquiry ASAP.
Shortages/Substitutes/Refunds:
Plants unavailable in spring are automatically backordered for fall shipping unless otherwise indicated. Where appropriate, substitutes will be sent if subs are listed and marked as such, otherwise refunds are made when the order is shipped.